Creating an Evaluation Response
When the revenue manager responds to the sales representative, the Evaluation Status field is updated with either Rejected or Approved. After responding, the revenue manager creates an evaluation response record to communicate additional details about the response.
Perform the steps in the following procedure to create a quote evaluation response for the sales representative.
This task is a step in Process of Managing Hospitality Revenue.
To create an evaluation response
Navigate to the Evaluations screen, then the Evaluation List view.
In the Evaluation list, query for the evaluation record.
In the Evaluation record, click the link in the Evaluation Status field.
In the Evaluation Response list, add a record, and complete the fields.
The following table describes some of the fields.
Field Comments Suggested Alternates
Suggested alternatives to the quoted items.
Response
This field is used by the revenue manager to summarize the response.
Required Release Date
The required date by which the status of the booking must be Definite or Released.
Required Cut Off Date
The date by which quoted items must be picked up or made available to others.
Room Attrition
Fee charged to the customer if the room block pickup is less than a certain number. The fee is typically based on a scale.
Contract Approval Required
This check box indicates whether the contract for the event must be formally approved.
Date
Automatically populated with the current date.
Contract Clauses
Specific clauses or conditions that must be included in the contract.
Catering Attrition
Fee charged to the customer if the catering revenue or attendance for the functions falls below a certain value. The fee is typically based on a scale.