Triggering the TNT SHM Quote Group Workflows with Workflow Monitor Agent

The Workflow Monitor Agent is a functionality that checks when the conditions of a workflow policy are met, and performs actions after those conditions are met. For more information about the Workflow Monitor Agent, see the chapter about administering a workflow policy in Siebel Business Process Framework: Workflow Guide.

The TNT SHM Quote workflow group is a subset of Siebel Hospitality workflows. The workflows in TNT SHM Quote group require database triggers in order to run. This procedure sets up the Workflow Monitor Agent to run the workflows in the TNT SHM Quote workflow group using database triggers.

The TNT SHM Quote workflow group includes the following workflows:

• TNT SHM Cancel Quote Functions

• TNT SHM Update Quote Status - Date Based

• TNT SHM Release Inventory in Quote Prospect Status

• TNT SHM Update Quote Status - Time Based

• TNT Update History Opportunity Workflow

The TNT SHM Quote workflow group also encompasses a set of defined policies. Each policy has a condition and an action. Each action specifies a workflow to run. The action is triggered by the condition established in the policy.

To use the Workflow Monitor Agent to trigger the Hospitality workflows in the TNT SHM Quote workflow group, follow this procedure.

This task is a step in Process of Setting Up Hospitality Workflows.

To trigger the TNT SHM Quote group workflows with Workflow Monitor Agent

1. Navigate to the Administration - Server Configuration screen, Enterprises, then the Component Definitions view.

2. Query for the component record with the Alias field value of WorkMon.

3. In the Component Parameters list, click Reset and specify the parameter values shown in the following table.

   Name	Value
   Action Interval	5
   Group Name	TNT SHM Quote

4. In the Component Parameters list, click Advanced and specify the parameter values shown in the following table.

   Name	Value
   Sleep Time	10
   Default Tasks	1

5. Restart the Siebel server.