About Identifying Errors Returned by Applications

The process log files produced by the Siebel Upgrade Wizard (upgwiz.log on Windows and srvrupgwiz.log on UNIX) do not contain information on errors returned by applications. Review the end of the log file for details about the latest failure. If the step that failed was not a native SQL step (which would be listed in the log file), then it occurred as part of an external utility for which you need to review a corresponding log file, identified by the /L parameter.

To find additional operation-specific log files, open upgwiz.log or srvrupgwiz.log using a text editor and search for a “.log” string or a “/L” string. The log file shows the names of log files produced during the installation operation; for example, if the configuration of the Siebel database fails, the upgwiz.log file contains the following information:

GenericLog GenericError 1 2011-02-28 15:51:24 (err=1) was returned by application 
(C:\siebel\ses\siebsrvr\bin\ddlimp.exe ...)
GenericLog GenericError 1 2011-02-28 15:51:24 Execute file action failed 
(err=Launching the application)

In an example such as the previous one, the ddlimp.log file contains a detailed error message:

DDLIMP-ERR-1071: Unable to build ddl statement "add col" (Open unloadtbl.jcl)