Setting the Cursor Configuration Parameter for the Siebel Developer Web Client and Siebel Mobile Web Client

For the Siebel Developer Web Client and the Siebel Mobile Web Client, you can set the MaxCursorSize cursor configuration parameter for different classes of users in application configuration files. The following table lists the user classes and the recommended MaxCursorSize parameter value for each class.

Note: You do not need to set a cursor configuration parameter value for Siebel Mobile Web Client users who connect exclusively to the local database and update by synchronizing with the corporate Siebel database. These users do not have a cursor configuration parameter in the [Local] sections of their application configuration (.cfg) files.

Take special care with the training of Siebel Mobile Web Client users who access both their local database and the Siebel database. This training must include explaining the difference in operation between the two platforms, setting appropriate expectations for receiving cursor close alerts when connected to the Siebel database, and showing how to formulate queries for common cursor close alert scenarios.

User Class	Description	Recommended Value
Siebel administrator	Accesses the database to perform system updates. Might need to access large amounts of data.	-1
Siebel application developer	Performs development and customization of the Siebel application using Siebel Tools.	-1
Special	Sporadically submits queries or executes operations returning a large number of rows. Special users cannot be effective if their queries are limited by the cursor configuration parameter value. Examples include: No requery formulation is available to access the next set of data. Operation requires the complete result set. Data returned must be internally consistent. When a requery is issued, the returned data set might have changed because of other database activity.	-1
Typical	Majority of users. Examples include call center agents and sales representatives.	128

For information on application configuration files, see Siebel System Administration Guide.

To set the cursor configuration parameter for the Siebel Developer and Siebel Mobile Web Clients

Create a backup copy of the application configuration (.cfg) file.
Open the original .cfg file in a text editor.
Set the MaxCursorSize parameter in the [ServerDataSrc] section of the .cfg file.
Save your changes.