Setting up Products, Product Lines, Categories, Assets, Activity Templates, Solutions, and LOVs
The following table shows what screen to use and where to go for further information when setting up products, product lines, categories, assets, activity templates, solutions, and LOVs.
To Set Up... | Use This Screen... | And for More Information, See... |
---|---|---|
Products |
Product Administration |
Defining External Products and Siebel Product Administration Guide |
Product Lines |
Product Administration screen, then Product Lines |
Siebel Product Administration Guide |
Categories |
Catalog Administration |
|
Assets |
Assets |
Siebel Field Service Guide, Siebel Communications Guide |
Activity Plans of type Service Request |
Data Administration screen, then Activity Templates |
Siebel Field Service Guide |
Solutions |
Solution Administration |
Siebel Field Service Guide |
LOVs |
Data Administration screen, then List of Values |
Siebel Applications Administration Guide |