Managing Partner Fees and Point Balances

Because of an agreement with the partner, a host company can charge a partner fees for various transactions and services for a given loyalty program. Fees can include either a currency or points. Fees that have been wrongfully applied can also be refunded. Fees applied in points are refunded as a credit to the partner’s point balance.

The host company can use the Loyalty Partner Portal to adjust a partner’s point balance by debiting or crediting points to any active point blocks.