Verifying the Bounce Handler Daemon Installation

To verify the Bounce Handler Daemon installation, perform the steps in the following procedure.

To verify the Bounce Handler Daemon installation

  1. Verify that the Bounce Handler Daemon Windows Service or UNIX process is running and stays running without an error message.

  2. Open the bhd_InstallLog.log file (found in the bhd installation directory) and read the Summary at the start of the file. Make sure it says that the installation was successful with no warnings or errors. If there are warnings or errors, then you must identify the cause and fix the error.

  3. Verify that a bhd.log file exists in the following directory:

    bhd installation directory\logs\bhd.log
    
  4. Verify that the following text is in the bhd.log file:

    INFO OnPremiseMain BHD is licensed.
    
  5. Make sure there are no ERROR or WARN level messages in the bhd.log file.

  6. From a command prompt window, telnet to the Bounce Handler Daemon SMTP port (25) (for example, telnet bhd.example.com 25), wait for a greeting, and then enter the word quit and press ENTER. Your telnet session then ends.