Checking Campaign Launch Status

After you launch a campaign you can check its status and determine whether it was successfully launched or whether it failed.

The following procedure shows how to monitor campaign launch status.

To monitor campaign launch status

  1. Navigate to the Campaigns screen.

  2. In the Campaigns list, click the campaign name that you launched.

  3. Click the Execute view tab.

  4. In the Execute view link bar, click System Task.

  5. In the System Tasks list, search for the Campaign Launch and Wave Launch jobs.

    Use the Wave # field to find the wave that you launched.

  6. In the System Tasks list, click Refresh to update the values in the record.

    The Status field has three indicator boxes as shown in the following table.

    Position Color Meaning

    1

    Red

    An error occurred. The error message appears in the System Tasks and Task Log lists.

    2

    Yellow

    Pending. The launch has not yet completed.

    3

    Green

    The launch completed successfully with no errors.

  7. To display the Task Log list, navigate down.

If campaign launch fails, then you can display an error log using the Administration - Server Management screen’s Tasks view.