Relaunching a Campaign Wave

The following procedure describes how to relaunch a suspended campaign wave.

To relaunch a suspended campaign wave

  1. Navigate to the Campaigns screen.

  2. In the Campaigns list, select a campaign to relaunch.

  3. Click the Execute view tab.

  4. In the Execute link bar, click Execution Status.

  5. Locate a wave to relaunch.

    Use the Wave # field to confirm that you are displaying the correct wave.

  6. In the Wave list, select the wave record, and click Launch Wave.

    Launching a suspended wave resends any email offers and vendor list files. It also causes the campaign members in the wave to reappear in the call center.