Placing an Order on Hold

Users can stop orders temporarily by putting them on hold and selecting a reason for the hold from a configurable list.

For more information about configuring lists of values, see Siebel Applications Administration Guide.

To place an order on hold

  1. Navigate to the order that you want to put on hold.

  2. In the order header select the Hold box.

  3. From the Hold Reason list, select a reason for placing the order on hold.

    Note: The Hold Reason list can be configured in the Administration - Data screen.
  4. In the Order header summary, click Submit.