Personalization Business Rules Designer Contents

The contents of the Personalization Business Rules Designers are:

• Categories. Contains the main categories available for building business rules:

  • Function. Siebel Query Language functions.

    For more information, see Functions.

  • Operator. Siebel Query Language operators.

    For more information, see Operators for Building Condition Expressions.

  • Me Profile Attributes. The profile attributes of the primary user, such as a Siebel eSales customer or Siebel Call Center agent.

    The following table lists valid subcategories.

    Subcategory	Description
    ShowAsString	GetProfileAttr is used in the expression.
    ShowAsNumber	GetProfileAttrAsNum is used in the expression.
    ShowAsInteger	GetProfileAttrAsInt is used in the expression.
    ShowAsDate	GetProfileAttrAsDate is used in the expression.
    ShowAsTime	GetProfileAttrAsTime is used in the expression.
    ShowAsDateTime	GetProfileAttrAsDateTime is used in the expression.

    For more information on GetProfileAttr functions, see Profile Functions.

• You Profile Attributes. The profile attributes of the secondary user, such as a customer calling a call center agent. Uses the same subcategories as Me Profile Attributes.

• Business Component Fields. These depend on the context of the rule (the following table), that is, where the Rules Designer is invoked. This category will or will not have data in its elements, depending on the following contexts.

  Context	Data Shown
  View	None
  Applet	Fields in the business component on which the applet is based
  Rule set not associated with an applet	None
  Rule set associated with one applet	Fields in the business component on which the applet is based
  Rule set associated with more than one applet, and the applets are based on the same business component	Fields in the business component on which the applets are based
  Rule set associated with more than one applet, and the applets are based on different business components	None
  Applet event	Fields in the business component on which the applet is based
  Application event	None
  Business component event	Business component fields
  Action set not associated with an applet event or business component event	None
  Action set associated with one applet event	Fields in the business component on which the applet is based
  Action set associated with one business component event	Business component fields
  Action set associated with more than one applet event or business component event	None

• Subcategories. Contains subcategories of the selected category. Its context is controlled by the Categories box and it controls the context of the Elements box.

• Elements. Contains all of the elements used to build business rules. Its context is controlled by the Categories and Subcategories boxes.

• Expression. Displays the business rule. You can type and edit in the box, as well as add elements to it.

• Quick bar (Operators). Provides buttons for frequently used operators.

• Description. Gives a description of the element selected in the Elements box.

• Errors. Displays errors in expressions or highlighted parts of expressions when you click Validate.