1. Personalization Administration Guide
  2. Using the Log File to Test Siebel Personalization

Using the Log File to Test Siebel Personalization

The following procedure describes using the log file to test Siebel Personalization.

To test Siebel Personalization using the log file

  1. Run the personalized application with the log enabled.

  2. Open the log file using the graphical application SSFLOG.EXE, which is located in the Siebel_install_dir\bin directory, and shown in the following illustration.


    Personalized Log. In this image, of the Siebel Log Viewer, there is a list applet with the following fields: Sequence, Time, User, Thread, and Type. One record is highlighted with the Type: Salutation Rule. After the list applet, there is a list of output lines with processing rules and text.

  3. Examine the log file under the following conditions.

    Condition What to Look For

    EnablePersonalization = FALSE

    EnableRuntimeEvents = FALSE

    • Persistent user profile attributes are not loaded.

    • Features based on personalization rules do not work.

    • No run-time events occur.

    EnablePersonalization = FALSE

    EnableRuntimeEvents = TRUE

    • Features based on personalization rules do not work.

    • Persistent user profile attributes are not loaded.

    • Run-time events occur.

    EnablePersonalization = TRUE

    EnableRuntimeEvents = FALSE

    • Features based on run-time events do not work. Some personalization features also might not work, as they might depend on events.

    • Persistent user profile attributes are loaded.

    • Run-time events do not occur.

    EnablePersonalization = TRUE

    EnableRuntimeEvents = TRUE

    • Siebel Personalization works properly.

    • Persistent user profile attributes are loaded.

    • Run-time events occur.