Claims Manager Routing Model
You can use the Claims Manager routing model for insurance claims managers in your organization. If you assign this routing model to a user, then Siebel Remote sends to this user the database extracts and transactions that include information that is relevant to a person who manages claims adjusters. Siebel Remote routes to the claims manager the same records that it routes to the people who report to this manager. This routing model includes the business components that a Siebel application uses for the Claims Adjuster position in addition to the team data for the manager.