Formatting the DockConnString Parameter

Siebel Remote uses the DockConnString parameter, located in the [LOCAL_SE] section of the configuration file, to synchronize to the Siebel Server. This parameter contains the name of the computer where you install the Siebel Server software and where you extract the remote client. Make sure you set the DockConnString parameter in the configuration file before you initialize the remote client. You must use the following format when you set the DockConnString parameter:

siebel_server_name::sync_port_number:TLS

where:

• siebel_server_name is the logical network address of the Siebel Server that the remote client uses to connect and synchronize.

• sync_port_number is the TLS or TCP/IP port number that Siebel Remote dedicates to the Synchronization Manager. If you do not specify any value, then the default value is 40400. For more information, see the following.

• TLS (optional). As of Siebel CRM 19.6 Update, Siebel Remote supports TLS for synchronization, where the necessary configuration has been done on the server and the clients. If you do not specify TLS, then no encryption is used. For more information, see Configuring TLS Encryption for Siebel Remote.

The following examples are valid values for the DockConnString parameter:

SIEBAPP1::9000:TLS
SIEBAPP1::9000
SIEBAPP1:TLS
SIEBAPP1

Note: All elements of the DockConnString parameter are optional except the Siebel Server name. You must use two colons between the Siebel Server name element and the port number element.

Setting the Synchronization Manager Port Number

You can modify the default value of the port number that you specify in the DockConnString parameter. You can also specify this port number as a command line option when you start the Siebel Server.

To modify the Synchronization Manager port number

1. Make sure advanced parameters are visible.

   For more information, see Making Advanced Server Parameters Visible.

2. To use the administrative interface to modify the port number, do the following work:

   1. Locate the record for the Synchronization Manager server component.

      For more information, see Locating the Record for a Server Component.

   2. Click the Parameters tab, click Advanced, and then query the Parameter field for Static Port Number.

   3. Specify a value in the Value on Restart field.

   4. Restart the Siebel Server.

3. To use the Server Manager command line interface to modify the port, do the following work:

   1. On the Siebel Server, navigate to the following folder:

      SIEBEL_ROOT\bin
      

   2. Open the Server Manager command line.

      For more information, see Opening the Command Line Interface for Server Manager.

   3. Enter the following command:

      srvrmgr> change param portnumber=port_number for comp synchmgr
      

   4. To display the current port number value, you can enter the following command:

      srvrmgr> list advanced param portnumber for comp synchmgr
      

4. Update the remote client configuration file so that it matches the setting you specified in this procedure.

   For more information, see Modifying the Siebel Configuration File for Siebel Remote.