Locating the Record of a Remote Client

This topic describes how to locate the record of a remote client in the Mobile Clients view.

  1. Log in to the Siebel Server with administrator privileges.

    For more information, see Logging in to the Siebel Database as an Administrator.

  2. Navigate to the Administration - Siebel Remote screen, and then the Mobile Clients view.

  3. In the Parent Server form, locate the Siebel Server where the remote client connects.

  4. In the Mobile Clients list, query the Mobile Client field for the remote client you must administer.