Overview of Siebel Remote
Siebel Remote is an Oracle product, part of Siebel CRM, that allows a Siebel Mobile Web Client that typically runs remotely while disconnected to do synchronization, which is the process of synchronizing the data that resides on a remote computer with the data that resides on the Siebel Server. Siebel Remote allows disconnected uses to share information with other members of virtual teams and connected users. If the disconnected user enters new data, or updates data in the local database, then the client software for Siebel Remote tracks these modifications as synchronization transactions. Siebel Remote can then upload these transactions from the remote client to the Siebel Server when the user connects to the Siebel Server through a network connection.
The Siebel Server prepares transactions that other users have applied to the server database between synchronizations. Server components then write these transactions to a separate outbox for each user. You can configure Siebel Remote to combine these transactions with updated, published, or requested marketing literature, correspondence templates, and other types of file attachments. Siebel Remote downloads these transactions to the remote client during the next synchronization.