Retrieving Auto Update Files

The automatic update flag is local to each node. The user can choose to update files automatically without affecting other users. If you do not choose the Retrieve Auto Update Files option during this synchronization, then synchronization marks the files that must be updated. If Retrieve Auto Update Files is enabled, then synchronization makes all automatic update files current during the next session.

If the remote client receives a transaction on a file table, then synchronization determines if it must get the file locally. The default behavior is not to download files to the remote client unless the user requests the file. If the Retrieve Requested Files action is enabled, then file screens typically contain a request field that the user can choose. This field allows the user to download the file during the next docking session. If the user docks, then files are also uploaded to the Siebel Server.

If you modify a file, then you must upload the new file with the transaction to make the corporate database consistent. Siebel Remote stores these files near the corporate database on a file server. It is recommended that you name files carefully to avoid conflicts, such as two users attempting to modify a file at the same time.