1. Reports Guide
  2. About the Report Business Service

About the Report Business Service

You can use the Report Business Service to run, share, or print a report automatically without requiring a user interaction. It allows Siebel CRM to run a report from a workflow process or in reply to a script that you write. You can create a workflow process that includes a business service step, and this step can reference a method of the Report Business Service. For example, you can create a workflow process that automatically does the following:

  • Runs a report according to a specific query

  • Saves a report in a specific format

  • Sends a report to a customer in an email message

For more information about creating a workflow process, see Siebel Business Process Framework: Workflow Guide.

For more information about the Report Business Service and using business services with Siebel Reports, see the following documents (specific to Oracle BIP) on My Oracle Support:

  • 1425724.1 (Article ID), Siebel BI Publisher Reports Business Service Methods

  • 823360.1 (Article ID), Siebel BI Publisher Reports Business Service Methods

  • 1362460.1 (Article ID), Using Oracle BI Publisher for Siebel Proposals