1. Reports Guide
  2. Using the CTRL Key to Choose Multiple Records for a Report

Using the CTRL Key to Choose Multiple Records for a Report

A business user must specify that you can use the CTRL key to choose multiple records for a report. For more information, see Allowing Users to Choose The Records That a Report Contains.

If you do one of the following:

  • Press the CTRL key to choose multiple records for a report, then Siebel CRM includes information only from these records in the report.

  • Query a list in the client, such as the Account list, or if you use a predefined query, and if you drill down on a record from this list view to a detail view, then Siebel CRM preserves the query context, and Siebel CRM includes the records in the detail view.

Caution: It is recommended that you choose no more than 50 records. If you choose more than 50 records, then the report might fail. For more information, see Allowing Users to Choose The Records That a Report Contains.