Contents
1 What's New in This Release
- What’s New in Siebel Approval Manager Guide, Siebel CRM 21.10 Update
- What’s New in Siebel Approval Manager Guide, Siebel CRM 20.1 Update
- What’s New in Siebel Approval Manager Guide, Siebel CRM 19.11 Update
- What’s New in Siebel Approval Manager, Siebel CRM 19.1 Update
2 Siebel Approval Manager Overview
- Siebel Approval Manager Overview
- About Siebel Approval Manager
- Siebel Approval Manager Workflow
- Siebel Approval Manager Integration
3 Installing Siebel Approval Manager
- Installing Siebel Approval Manager
- Prerequisites and Requirements
- Steps Used to Install Siebel Approval Manager
- Uninstalling Siebel Approval Manager
4 Using Siebel Approval Manager
- Using Siebel Approval Manager
- Overview of the Creating Approval Request Process
- Changing the Password in Siebel Approval Manager
- Creating and Submitting Approval Requests
- Reviewing Requests
5 Configuring Siebel Approval Manager
- Configuring Siebel Approval Manager
- Adding Users
- Adding User Roles and Assigning Users to User Roles
- Defining the Fields for Use Throughout the SAM Application
- Setting Up the Third-Party Systems
- Defining the Approval Request Statuses
- Specifying Messages
- Configuring Emails
- Configuring Approval Profiles
- Configuring Multiple Issue Approval Mode
- Deploying and Configuring Workspaces
6 REST APIs for SAM
- REST APIs for SAM
- REST API GET URL Sample Format for Issue Tracking Systems
- REST API GET Method's JSON Format for Issue Tracking Systems
- REST API POST URL Sample Format for Issue Tracking Systems
- REST API POST Method's JSON Format for Issue Tracking Systems
- Importing System Fields
- REST API GET URL Sample Formats for SCM Systems
- REST API GET Method's JSON Format for SCM Systems
- POST REST API Exposed by SAM for Workflow Actions
- GET REST API Exposed by SAM to Retrieve Status Types
- GET REST API Exposed by SAM to Retrieve User Types
- GET REST API Exposed by SAM to Retrieve List of Profiles
- REST API Exposed by SAM to Retrieve Approval Requests