Setting the Cache Refresh Interval

The Siebel Outlook Add-In stores the linked Siebel data in a local cache file, which is updated periodically by obtaining new data from Siebel Business Applications. By default, the cache is refreshed every three days (4320 minutes). You can change the cache refresh interval by performing the following procedure.

To change the Siebel Outlook Add-In cache refresh interval

  1. In Microsoft Outlook on the user’s computer, choose Tools, and then Options.

  2. In the Options dialog box, click the Siebel tab.

  3. In the Cache Refresh Interval text box, enter the new interval (in minutes).

  4. Click OK to exit the Options dialog box.