Application and Search Definition Mappings
The following table lists the preconfigured mappings in the application configuration files between Siebel CRM and Search Definitions. See Creating a New Index Definition for information on creating and customizing Search Definitions.
| Siebel Application | Search Definition |
|---|---|
|
Siebel Automotive |
Call Center |
|
Siebel Call Center |
Call Center |
|
Siebel Consumer Sector |
Call Center Definition |
|
Siebel eBanking |
eBanking Definition |
|
Siebel eChannel |
eChannel Definition |
|
Siebel eChannel for CG |
eChannel Definition |
|
Siebel eChannel for CME |
Call Center Definition |
|
Siebel eConsumer |
eCustomer Definition |
|
Siebel eConsumerPharma |
eConsumerPharma Definition |
|
Siebel eCustomer |
eCustomer Definition |
|
Siebel eCustomer for CME |
eCustomer Definition |
|
Siebel eDealer |
eChannel Definition |
|
Siebel eMail Response |
Service Definition |
|
Siebel Web Marketing |
Web Marketing Definition |
|
Siebel Energy |
Call Center Definition |
|
Siebel eProfessionalPharma |
eProfessionalPharma Definition |
|
Siebel ERM |
ePortal Definition |
|
Siebel ERM Administration |
ERM Administrator Definition |
|
Siebel ERM Embedded |
ePortal Definition |
|
Siebel ERM Portal |
ePortal Definition |
|
Siebel eSales |
eSales Definition |
|
Siebel eSales for CME |
eSales Definition |
|
Siebel Self Service |
Self Service Definition |
|
Siebel eSitesClinical |
eSitesClinical Definition |
|
Siebel Field Service |
Service Definition |
|
Siebel Financial eBrokerage |
eBanking Definition |
|
Siebel Financial eChannel |
Call Center Definition |
|
Siebel Financial eCustomer |
eCustomer Definition |
|
Siebel Financial eEnrollment |
eService Definition |
|
Siebel Financial eService |
eService Definition |
|
Siebel Financial Services |
Call Center Definition |
|
Siebel Financial Services Marketing |
Marketing Definition |
|
Siebel FINS eSales |
FINSeSales Definition |
|
Siebel Hospitality |
Call Center Definition |
|
Siebel Industry Marketing Enterprise |
Marketing Definition |
|
Siebel Insurance |
Not supported |
|
Siebel Life Sciences |
Call Center Definition |
|
Siebel Life Sciences |
Sales Definition |
|
Siebel Loyalty |
Call Center Definition |
|
Siebel Loyalty Customer Portal |
eCustomer Definition |
|
Siebel Loyalty Partner Portal |
eChannel Definition |
|
Siebel Marketing Enterprise |
Marketing Definition |
|
Siebel Medical |
Call Center Definition |
|
Siebel Oil, Gas & Chemicals |
Call Center Definition |
|
Siebel Partner Manager |
Partner Manager Definition |
|
Siebel Power Communications |
Call Center Definition |
|
Siebel Public Sector |
Call Center Definition |
|
Siebel Sales Enterprise |
Sales Definition |
|
Siebel Transportation |
Call Center Definition |
|
Siebel Travel |
Call Center Definition |
|
Siebel Universal Customer Master |
Call Center Definition |