About Web Single Sign-On

In a Web SSO implementation, users are authenticated by a third-party authentication system at the Web-site level. Siebel Business Applications do not provide Web SSO authentication capabilities; they do, however, support this mode of authentication by providing an interface that allows a third-party Web SSO system to pass user information to a Siebel application. Once authenticated by the third party, a user does not have to explicitly log into the Siebel application.

Web SSO authentication does not apply to the Siebel Mobile Web Client. When connecting to the local database using Siebel Mobile Web Client, mobile users must use local database authentication. For a particular Siebel application, when users connect from the Siebel Developer Web Client to the server database, the authentication mechanism must be the same as that used for Siebel Web Client users. For information about authentication options for local database synchronization for mobile users, see Siebel Remote and Replication Manager Administration Guide.

Web SSO allows you to deploy Siebel Business Applications into existing Web sites or portals. Web SSO architecture is appropriate for Web sites on which only approved registered users can gain access to sensitive data, such as a Web site on which you share data with your channel partners.

If you are using Oracle’s Siebel CRM Desktop applications, then you can implement CRM Desktop Single Sign-On. CRM Desktop SSO allows you to implement Single Sign-On for the CRM Desktop client, and can be customized to support your existing Web Single Sign-On implementation. For information, see Siebel CRM Desktop for Microsoft Outlook Administration Guide.