Event Responses

This topic describes event responses. It contains the following information:

• Event Response Parameters

• Event Response Example

Event responses in the communications configuration data specify how the Siebel client associates response actions with an event. Each event handler specifies a response that corresponds to an event response. Different event handlers can initiate the same event response.

Note: Each event log specified in a single event response must be unique. When you associate event logs with an event response in the Siebel client, the user interface prevents you from associating the same event log more than once. For example, if you have already associated the event log OutboundActivityContactCall, using type Log, then you cannot associate the same event log using another Log Type, such as SingleLog. If you create DEF files to import, then do not specify, within an event response definition, multiple event log parameters that specify the same value. If you do so, then an error is generated when you attempt to import this configuration data.