1. Installation Guide
  2. About Documented Requirements

About Documented Requirements

This topic is part of About Installing Siebel CRM.

Before installing any Siebel CRM release, observe all of the documented requirements and review documented installation tasks. See this guide or any updated version of it, the Certifications tab on My Oracle Support, and any other relevant documents on Oracle Help Center, Oracle Technology Network, or My Oracle Support. See also Siebel CRM Update Guide and Release Notes on My Oracle Support.

Note: All Siebel CRM modules used within a given Siebel Enterprise must share the same release level (version number), such as Siebel CRM 22.1. Third-party products must use supported release levels as documented in the Certifications tab on My Oracle Support.

Examples of installation requirements follow:

  • Before installing Siebel CRM for Siebel Enterprise Server (in a migration installation case), you must shut down services for Siebel Server or Siebel Gateway Name Server, and shut down any running instances of srvrmgr. For Siebel Installation Guides for some prior releases, see My Oracle Support.

  • Before installing Siebel CRM for Siebel Application Interface (in a migration installation case), you must stop the Web server used for the previously installed release. For Siebel Installation Guides for some prior releases, see My Oracle Support.