About Uninstalling Earlier Versions of Siebel CRM

To uninstall an earlier version of Siebel CRM software, you must use the documented uninstallation method for that version, as follows. For each version, always use the latest revision of the documentation that applies for the Siebel CRM version that you are uninstalling. For Siebel CRM 21.1 and earlier, you consult the Siebel Installation Guide for the operating system you are using.

For Siebel CRM 17.x through Siebel CRM 21.1

For the full uninstallation or rollback uninstallation instructions for Siebel CRM 17.x (Siebel CRM 2017) and later, through Siebel CRM 21.1, see that version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you installed Siebel CRM 17.0.

If you are restoring a prior release (Siebel CRM 21.1 or earlier) that does not use the new Siebel CRM installer, see the rollback instructions in the Siebel Installation Guide for your operating system for a recent release or for your prior release, such as Siebel CRM 21.1 or earlier.

For Siebel CRM 16.x

For the full uninstallation or rollback uninstallation instructions for Siebel CRM 16.x (Siebel CRM 2016), see that version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you installed Siebel CRM 16.0.

For Siebel CRM 15.x

For the full uninstallation or rollback uninstallation instructions for Siebel CRM 15.x (Siebel CRM 2015), see that version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you installed Siebel CRM 15.0.

For Siebel CRM 8.1.1.14 or Siebel CRM 8.1.1.11

For the full uninstallation or rollback uninstallation instructions for Siebel CRM 8.1.1.14 (Siebel CRM 2014) or Siebel CRM 8.1.1.11 (Siebel CRM 2013), see the version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you installed Siebel CRM 8.1.1.14 or 8.1.1.11.

For Siebel CRM 8.1.1 and Siebel CRM 8.1.1.x (through version 8.1.1.10)

For the full uninstallation instructions for Siebel CRM 8.1.1, which used the InstallShield versions of the Siebel Enterprise Server and Siebel Web Server Extension (SWSE) installers, see the version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you initially installed. The most recent applicable guides that cover the InstallShield installers, version 8.1, Rev. A, are available on My Oracle Support, at 1461732.1 (Article ID).
For the full uninstallation instructions for Siebel CRM 8.1.1.8 through Siebel CRM 8.1.1.10 (when Siebel Enterprise Server and SWSE were installed as a new installation), see the version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you initially installed. The most recent applicable guides, version 8.1, Rev. D, are available on My Oracle Support.

For Siebel CRM 8.2.2.14 and Siebel CRM 8.2.2.4

For the full uninstallation or rollback uninstallation instructions for Siebel CRM 8.2.2.14 (Siebel CRM 2014) or Siebel CRM 8.2.2.4 (Siebel CRM 2013), see the version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you installed Siebel CRM 8.2.2.14 or 8.2.2.4. The most recent applicable guides, including those for these releases, are available on My Oracle Support, at 1461732.1 (Article ID).

For Siebel CRM 8.2.2 and Siebel CRM 8.2.2.x (through version 8.2.2.3)

For the full uninstallation instructions for Siebel CRM 8.2.2, see the version of the Siebel Installation Guide for the operating system you are using, which is the guide that you used when you initially installed. The most recent applicable guides, version 8.2, Rev. C, are available on My Oracle Support.

Related Books

Siebel Bookshelf for each applicable prior release

Some earlier versions of the Siebel Installation Guides for the operating system you are using on My Oracle Support.