Additional Tasks for Migration Installations

Certain product changes that were made in Siebel CRM spanning several releases can affect migration installations for existing customers. All customers performing migration installations must review the information in this topic before installing, to make sure that they can successfully migrate all custom files and settings to the current release and to avoid any of the issues described here. Some migration tasks previously documented for Siebel CRM 16.0 might not need to be done again for customers migrating from that release. The migration installation case applies only for migrations from Siebel CRM 16.x or earlier.

These product changes affect some of the files and directories of installations of Siebel Server, Siebel Application Interface, Siebel Web Client, and Siebel Tools. Also affected are some of the configuration settings for these modules. Many of the product changes described in this topic were made as part of consolidating support for Siebel Open UI and desupporting high interactivity and standard interactivity.

This topic describes specific product changes, describes how these changes might affect migration installations, and provides steps you can take to avoid any issues and complete the migration successfully. Some of the tasks you perform before installation, but most of them you would perform after installation. Additional migration considerations are also provided.

This topic includes the following information:

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