Creating a Siebel Installation Image

This topic describes how to create the Siebel image from which installations will be performed.

Use a standard unpacking tool such as WinZip to extract from each download ZIP file the corresponding Siebel CRM product content. Validate that the unpacking tool that you are using can handle files of the sizes of the Siebel media files.

Identifying the needed content for a Siebel installation image

The following table identifies the Siebel CRM product content contained within the download ZIP files. This product content makes up the Siebel image from which you run the Siebel CRM installer for each Siebel CRM release. You can skip downloading any item that you do not need for the specific release you are installing. The items shown in the table are applicable to the current Siebel CRM release. For the specific mapping of download ZIP files and Siebel CRM product content, consult the readme file.

Siebel CRM Product Content	Requirement
README.html and other documents.	These documents identify the ZIP file mapping and provide additional information to help you install.
Siebel CRM binary files (specific to operating system).	Yes. Required for every Siebel CRM release you install.
Non-ENU safeboot files (specific to operating system).	Required where any languages other than U.S. English (ENU) are to be installed and deployed.
The current Siebel Repository. Applies to all supported operating systems and RDBMS platforms. Corresponds to the New Database Repository selection in the installer.	Required for new database installations and for database upgrades from releases prior to Siebel CRM 17.0.
The existing ancestor database repository: previous Siebel Repository versions from which you can upgrade. Applies to all supported operating systems and RDBMS platforms. Corresponds to the Ancestor Database Repository selection in the installer. For information about supported database upgrade paths, see Siebel Database Upgrade Guide .	Required for database upgrades from releases prior to Siebel CRM 17.0.
Files for Oracle Database SE2, used for the local database and Siebel Mobile Web Client. (Do not extract the Oracle_Database_ SE2.zip file after you create the Siebel image. The installer does that during Siebel Web Client installation.)	Required for Siebel Web Client installations. Not required subsequently where already installed, unless an updated version is provided.
Installer for Siebel Smart Answer. This installer is separate from the Siebel CRM installer and does not have to reside in the same image location. For more information about installing and using this module, see Siebel Smart Answer Guide .	Required for installing Siebel Smart Answer.

To create a Siebel installation image

1. Download the ZIP files that you require for the current release of Siebel CRM. Download these ZIP files into a single empty directory in which you will store these ZIP files. For example, for Siebel CRM 25.2, you might create a directory named like one of the following:

   
   (Windows) C:\Siebel_media_25.x\Siebel_ZIP_25.2 
   (UNIX) /Siebel_media_25.x/Siebel_ZIP_25.2
   

   Note: Determining the Locations for the Siebel Media Files and the Siebel Image describes a scheme for creating directories to contain the ZIP files and the Siebel installation image files.

2. For each operating system and Siebel CRM release, create a designated directory to serve as the Siebel image location on that platform. For example, for Siebel CRM 25.2, you might create a directory named like one of the following:

   (Windows) C:\Siebel_media_25.x\Siebel_image_25.2 
   (LINUX) /Siebel_media_25.x/Siebel_image_25.2
   

   Note: Determining the Locations for the Siebel Media Files and the Siebel Image describes a scheme for creating directories to contain the ZIP files and the Siebel installation image files.

3. Copy all applicable ZIP files into the image directory that you created in Step 2: those that are specific to that operating system or that apply to all operating systems.

   Note: Do not combine files for different operating systems in the same directory.

4. Extract the contents of the ZIP files in this directory. Use “extract here” or the equivalent to yield the Siebel CRM image.

   Note: If you are prompted about overwriting existing files or directories when extracting content from multiple ZIP files after the first one, then you must allow the overwrites.

   The Siebel image is created in the directory you created in Step 2. You will run the Siebel CRM installer from the Disk1\Install subdirectory.

You must allocate disk space on the network for the Siebel images that you will use as the source location for Siebel CRM installations. Retain all of the Siebel images until they no longer apply. Also retain all of the Siebel media files (ZIP files).

The directory in which you create a Siebel image must meet the following requirements:

• The user creating the Siebel image must have write permission in the Siebel image directory. Users who have to access the Siebel image directory in order to perform installations must have read and execute permissions. Users who have to modify files to support unattended installation mode must also have write permission. See also the relevant topics in Planning Your Siebel Deployment.
• Any directory that you specify for creating a Siebel image must contain sufficient disk space for all of the Siebel CRM modules that you include in the Siebel image.
• Any directory that you specify for creating a Siebel image must follow the conventions described in File and Directory Naming Conventions. For example, on Windows, a directory name must not contain spaces or number signs (pound or hash signs).
• (Windows) Any directory that you specify for creating a Siebel image must have a drive letter assigned to it.
• Do not move or rename any subdirectories within the Siebel image, such as the Disk1subdirectory. It is acceptable to move or rename the top-level directory in which you created the Siebel image.

Note: After you create the Siebel image in a central location, you can optionally copy the entire version-specific Siebel image to a computer where you will install the software. Doing so can improve performance during the installation, particularly for installations of Siebel Enterprise Components. For additional recommendations or requirements for installers, see Oracle Universal Installer documentation on Oracle Technology Network. See also Requirements for Installing and Configuring Siebel CRM .

Related Topics

Installing and Using Oracle Database SE2 for the Local Database

Installing and Deploying Siebel CRM with Multiple Languages

About Siebel CRM Releases

General Requirements for Installing and Configuring Siebel Enterprise Components

Related Books

For Siebel CRM language support, Unicode support, and legacy code page support for supported databases, see the Certifications tab on My Oracle Support and Siebel Global Deployment Guide.