Performing a Full Uninstallation
This task is part of Uninstalling Siebel CRM.
You can perform a full uninstallation of Siebel CRM, whether you installed it as a new
installation or as a migration or update from a prior release. To uninstall this
installation of Siebel Enterprise Components or Siebel Clients and remove all of the Apache
Tomcat services, run SIEBEL_ROOT\uninstaller.bat (Windows) or
SIEBEL_ROOT/uninstaller (UNIX). Other requirements might apply.
- (Windows) SIEBEL_ROOT\oui\bin\setup.exe
- (UNIX) SIEBEL_ROOT/oui/bin/runInstaller.sh -invPtrLoc inventory_file_location
Uninstall the current release of Siebel CRM using the Siebel CRM uninstaller function of the Siebel CRM installer, as follows for your operating system:
If, instead, your intention is to restore an installation of a prior release of Siebel CRM that supports the new installer and restore your prior configuration, then you can optionally retain the configuration data before uninstalling if this data will be valid for the prior release as well. You must at least stop the services for the Siebel Gateway and Siebel Server. For more information, see Restoring a Prior Installation and Configuration.
To perform a full uninstallation
Review all of the information in About Uninstalling Siebel CRM, particularly the requirements and limitations.
Verify that you have performed any required tasks to uninstall other modules or remove configuration data.
Note: For example, before you uninstall an installed instance of Siebel CRM server software, whether it includes Siebel Gateway, Siebel Server, Siebel Application Interface, or other components, you must perform all of the applicable Siebel Management Console tasks to remove existing configuration data. For more information, see Process of Removing Configuration Data.Choose Start, Products, Oracle - SES_HOME (or a similar Oracle home identifier), Oracle Installation Products, and then Universal Installer.
This action starts the instance of Oracle Universal Installer that was installed with your Siebel Enterprise Server installation.
Click Installed Products.
In the Inventory dialog box, select the Oracle Home value (for example, SES_HOME) representing the installed instance of Siebel CRM software that you want to uninstall.
Click Remove.
Click Yes to confirm that you want to uninstall this Siebel CRM software and all of its dependent modules on the same computer.
The Siebel CRM software is uninstalled from this computer.
In the Inventory dialog box, click Close.
In the Oracle Universal Installer window, click Cancel.
Restart your server.