Mapping Definitions That Synchronize an Activity
The following table describes mapping definitions that synchronize an activity. The Siebel CRM fields in the table reside in the Action business component. The Oracle Real-Time Scheduler fields reside in the Taskcomponent.
| Siebel CRM | Oracle Real-Time Scheduler | Description | |
|---|---|---|---|
Field Name |
Parent Element |
Field Name |
|
Id |
hostExternalId |
||
Status |
StatusFromHost |
||
StatusUpdateTimeStamp |
StatusUpdateDate |
||
RESULT |
Value is set as FAIL or SUCCESS in FMW. |
||
languageCode |
Value is set in FMW after looking up in the DVM |
||
| Siebel CRM | Oracle Real-Time Scheduler | Description | |
|---|---|---|---|
| Field Name |
Parent Element |
Field Name |
|
| Entity Reference Id |
BREAK_COMPLETE |
BREAK |
If the STATUS is COMPLETE, then this integration maps these Siebel CRM fields to the BREAK_COMPLETE parent element. |
| Due Date |
DATE |
||
| This integration maps the following fields:
|
TIME |
||
| Entity Reference Id |
BREAK_START |
BREAK |
If the STATUS is START, then this integration maps these Siebel CRM fields to the BREAK_START parent element. |
| Due Date |
DATE |
||
| This integration maps the following fields:
|
TIME |
||
| Status in Oracle Real-Time Scheduler | Parent Element |
|---|---|
| STARTED |
STOP_ STARTED |
| ENROUTE |
STOP_ ENROUTE |
| COMPLETED |
STOP_ COMPLETED |
| ARRIVED |
STOP_ ARRIVED |
| ACKNOWLEDGED |
STOP_ ACKNOWLEDGED |
| DESPATCHED |
STOP_ DESPATCHED |