Mapping Definitions That Update Exception Data in Real Time

The following table describes mapping definitions that update exception data in real time. Except where noted in the table, the Siebel CRM fields in the table reside in the Employee business component. The Oracle Real-Time Scheduler fields reside in the Crew component.

Siebel CRM Oracle Real-Time Scheduler Description

Integration Component

Field Name

Parent Element

Field Name

Employee

Id

Crew

externalUserId

FirstName

firstName

LastName

lastName

RowId

externalUserId

SchedulingAvailabilityEndDate

subscriptionEndDate or endDateTime

SchedulingAvailabilityStartDate

subscriptionStartDate or startDateTime