1. Monitoring and Diagnostics Guide
  2. Configuring SDDC Content on UNIX

Configuring SDDC Content on UNIX

You can configure the execution of Siebel Diagnostic Data Collector (SDDC) on UNIX to enhance the amount of information collected during an SDDC execution. Modify the SDDC INI file to record any configuration changes to the SDDC UNIX output.

The SDDC INI file, siebsnap.ini, is in the binary (bin) subdirectory of the Siebel Server root directory. To modify this file, open with a UNIX text editor.

For information about SDDC configurations on Microsoft Windows, see Configuring SDDC Content on Microsoft Windows.

To configure SDDC to collect enhanced diagnostic information

  1. With a text editor, open the siebsnap.ini file located in the binary (bin) subdirectory of the Siebel Server root directory.

  2. Set specific parameters in the siebsnap.ini file based on how much information you require.

    For details and descriptions of SDDC INI file parameters, see the following table.

  3. Save the siebsnap.ini file.

    INI File Parameter Description Default

    OutputDirectory

    Set this parameter to send the SDDC output to a different file location than the default.

    The directory from which SDDC runs.

    CollectLog

    Set this parameter to TRUE to collect log file information.

    TRUE

    CollectLogArchive

    Set this parameter to TRUE to collect log archive information.

    TRUE

    CollectCrash

    Set this parameter to TRUE to collect process failure file information.

    TRUE

    CollectDump

    Set this parameter to TRUE to collect dump file information.

    TRUE

    CollectAssert

    Set this parameter to TRUE to collect assert file information. For more information about assert files, see About Other Siebel Server Log Files.

    TRUE

    CollectFDR

    Set this parameter to TRUE to collect Flight Data Recorder (FDR) file information. For more information about these log files, see About Flight Data Recorder Log Files.

    TRUE

    CollectSARM

    Set this parameter to TRUE to collect Siebel Application Response Measurement (Siebel ARM) information. For more information about these Siebel ARM files, see Siebel Performance Tuning Guide.

    FALSE

    CollectQuickFix

    Set this parameter to TRUE to collect the following quick fix files if they are present: upgrade.txt, obsolete.txt, incompatible.txt, and log.txt.

    TRUE

    FileRetention

    Set this parameter to the number of .tar.z files that you want to retain. It is useful to retain snapshots of the system in regular intervals and compare them. Once SDDC reaches the value set by the FileRetention parameter, it overwrites the oldest file.

    2

    StartDate, EndDate

    Set these parameters to allow the SDDC utility to collect files between a range of dates. Configure the date values in the following format:

    dd-Month_Acronym-yy

    where:

    • dd is the integer of the date ranging from 01 to 31.

    • Month_Acronym is a three-letter month acronym as follows: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec.

    • yy is the integer of the last two digits of the year.

    If no value is set for EndDate, then all files are collected for the current date.

    EndDate =Current Date

    StartTime, EndTime

    Set these parameters in conjunction with the StartDate and EndDate parameters to further refine the range of files collected by the SDDC utility. Configure the time values in the 24-hour clock format.

    If no values are set, then the default start time is 00:00 and the default endtime is 23:59.

    StartTime =00:00, EndTime =23:59