Adding Seed Data to the Target Environment

After you complete the steps described in Migrating Repository Changes from Development to Production Environment (Siebel CRM 18.8 or Later), you must complete the following procedure to add the seed data to the production (target RR) environment.

To add seed data to the production environment

1. In Siebel CRM, open the Call Center application from the development environment that is upgraded to the Siebel 18.8 Update or later release binary and repository.

2. Navigate to the Site Map and then Administration Application - Business Service Access.

3. In the Business Service applet, query for the Application Migration Utility Service in the Name field.

4. In the Business Service Method applet, verify that it contains the following methods:

   • CreateManifest

   • GenerateWatermark

   • GetWatermarkForIncrementalImport

   • GetWatermarks

   • ReadManifest

   • ValidateManifest

   • GetWatermarkFrmFile

5. In Siebel CRM on the target (RR or production) environment that you plan to upgrade to the 18.8 Update or later Siebel Runtime Repository, open the Call Center application. This step assumes that the binary is already upgraded to 18.8 Update or later. If not, upgrade the binary.

6. Navigate to the Site Map and then Administration Application - Business Service Access.

7. Create a new record in the Business Service applet.

8. Enter Application Migration Utility Service for the value in the Name field.

9. In the Access By Responsibility applet, add the appropriate responsibility. The default responsibility is Siebel Administrator.

10. In the Business Service Access Method applet, add all the methods listed in Step 4.

11. Save your changes.

12. Restart the EAI Object Manager component (EAIObjMgr_<lang>) to read the newly added data.