Recovering from a Failed Merge

It is recommended that you perform one of the following two tasks to preserve the premerge environment in the event of a failed merge:

• Perform full database backup prior to the merge. Back up the entire database prior to the merge. If the merge fails, then you can restore the database to its premerge state, and rerun the merge operation.

• Export the New Customer Repository prior to the merge. Export the New Customer Repository prior to the merge to create a backup copy. If the merge fails, then delete the failed repository, then import the backed up copy of the New Customer Repository. See Using Siebel Tools for information on exporting and importing repositories using the Database Configuration Wizard.

Note: If you export the New Customer Repository, then you must truncate the following merge log tables: S_MERGE_LOG, S_MERGE_LOG_OBJ, and S_MERGE_LOG_ATTR.