Example of Activity ScreenPop Command
For loading a screen pop for an activity, the Channel Type parameter must be provided with the same value sent in the CTIActivityInsert request. In this case, the parameters are as shown in the following table:
Parameter |
Value Example |
---|---|
Channel Type |
Inbound Voicemail |
Command |
ScreenPop |
Record Id |
1QA2-D903189 |
Record Type |
Activity |