View Chat Button
Clicking this button in the Oracle CRM On Demand UI opens the chat transcript associated with the interaction.
The HTML custom attributes for the button are:
data-cti-action="openChat"
data-cti-interactionId="interactionId"
An example of HTML for the button is as follows:
<td onmouseover="toggleNavButton(this);" onmouseout="toggleNavButton(this);"
onkeypress="onButtonPress(this);" onclick="function () {return false;};" tabindex="2" class="buttonTD" data-cti-action="openChat" data-cti-interactionId="21646540540654064" id="CODDetailChatForm32883963*2">
 View Chat </td>