1. Connected Mobile Sales Administration Guide
  2. About Offline Mode

About Offline Mode

Offline mode caches records (within the limits of the mobile device’s available memory, up to 50 MB) for use when your mobile device is not connected to the network. The following record types can be cached for offline access:

  • Account

  • Address

  • Appointment

  • Business Plan

  • Calendar

  • Contact

  • Custom Objects 01-15

  • Household

  • Interest

  • Lead

  • Note

  • Opportunity

  • Product

  • Product Category

  • Revenue

  • Service Request

  • Task

  • Team

  • User

You can activate and deactivate Offline mode using the menu icon (three horizontal dots on iOS and three vertical dots on Android) at the top of the page. Before Offline mode can appear in the menu, the following must be true:

  • The administrator must enable Offline mode in the Application Composer.

  • If you have an iOS device, you must have installed the Oracle Enable Offline Access Profile. For more information, see Installing the iOS Oracle Enable Offline Profile.

  • If you have an Android device, you must enable encryption on the device.