Sample Disclaimer

The sample disclaimer object stores the text that is displayed to deny responsibility for certain adverse effects and reduce liability for a product sample that is dropped off to a physician or other health care professional.

Oracle CRM On Demand supports two types of sample disclaimer:

• Global. A global sample disclaimer contains one disclaimer record for each company instance. This disclaimer applies to all products provided as samples, and is displayed at the time of signature capture to confirm receipt of the product samples. Only one global sample disclaimer can be active at any time. This is the default type for Oracle CRM On Demand.

• Multilingual. A multilingual sample disclaimer contains an unlimited number of related disclaimers text records in multiple languages, grouped by the countries that apply to the disclaimer. Each sample disclaimer record consists of a header section, and a language-specific Related Disclaimer section that contains the translated disclaimer text required by the company. Only one set of multilingual sample disclaimers can be active within a country at any time, however more than one set of multilingual sample disclaimers can be active at the same time spanning multiple countries. Before you can use multilingual sample disclaimers, your company administrator must set up special page layouts as described in Configuration Guide for Oracle CRM On Demand Life Sciences Edition.

For more information about sample disclaimers, see Oracle CRM On Demand Online Help.

Usage

A number of restrictions apply to the usage of the Sample Disclaimer service:

• A sample disclaimer can be inserted only with a Status value of Inactive. A sample disclaimer can be activated only through the UI.

• A sample disclaimer cannot have the StartDate, EndDate, or Status fields updated.

• A sample disclaimer that is active or expired cannot be updated.

• A sample disclaimer that is active or expired cannot be deleted.

• All record locking rules must be honored by the Sample Disclaimer service.

Note: You might find that some of these restrictions do not apply for your company depending on whether your company administrator has set up the appropriate record locking rules using the process administration functionality of Oracle CRM On Demand. For more information about process administration, see Oracle CRM On Demand Online Help.

Child Objects

Audit Trail, Related Disclaimer

Methods Called

The following table details the methods called by the Sample Disclaimer service.

Table Methods Called by Sample Disclaimer Service

Method	Name as Defined in Service
Delete	SignatureDisclaimerDelete
Execute	SignatureDisclaimerExecute
Insert	SignatureDisclaimerInsert
QueryPage	SignatureDisclaimerQueryPage
Update	SignatureDisclaimerUpdate

Fields

The following table details the required and read-only fields for the sample disclaimer object.

Table Required and Read-Only Fields for the Sample Disclaimer Object

Field Name	Type
DisclaimerText	Required (global disclaimers only)
Status	Required (for inserts)
Country	Required (multilingual disclaimers only)
Language	Required (multilingual disclaimers only)
Audit Fields	Read-only

Note: The DisclaimerText field is required for global disclaimers only. You can create a sample disclaimer without disclaimer text, but if you try to activate such a sample disclaimer through the UI, an error is generated. Similarly, the Country and Language fields are not required when a record is inserted, but they are required when a multilingual sample disclaimer is activated.

The following table details the pick map field for the sample disclaimer object.

Table Pick Map Field for the Sample Disclaimer Object

Pick Map Field	Maps To
OwnerUserSignId	OwnerId
OwnerExternalSystemId	OwnerId
OwnerIntegrationId	OwnerId

The following table details the user keys for the sample disclaimer object.

Table User Keys for the Sample Disclaimer Object

Field Name
Id
ExternalSystemId
DisclaimerNumber

The following table details the picklists available for the sample disclaimer object.

Table Picklists Available for the Sample Disclaimer Object

Field Name
Status
Type
Country