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##### Assessments Real-Time Reporting Subject Area ### Availability This subject area is available in all editions of Oracle CRM On Demand. ### Business Purpose This subject area provides real-time analytics of the assessment usage and results. You can get full visibility to assessment completion, scoring, and interaction on the other related dimensions, such as activities, contacts, and accounts. ### Relationship Type Simple ### Dimensions This subject area has the following dimensions: Account Activity Assessment Business Plan Contact Date Last Modified Date Started Lead Objective Opportunity Service Request ### Metrics The complete list of metrics for this subject area is as follows: Assessment Metrics Answers Number (#) of Criteria Answers Answer Completed Answer Not Completed Criteria Number (#) of Script Criteria Average Number (Avg #) of Script Criteria Average (Avg) Criteria Score Criteria Score Maximum (Max) Criteria Score Minimum (Min) Criteria Score Script Number (#) of Times Script Used Percentage (%) Completed Actual Script Score Average (Avg) Actual Script Score Average (Avg) Threshold Script Score Maximum (Max) Actual Script Score Minimum (Min) Actual Script Score Threshold Script Score Assessment ID ### Usage Notes You can use the Assessment metrics only with the Assessments dimension. If some assessment metrics are deleted, then previously completed assessments do not reflect the deletion, and the results might appear to be inaccurate. You must include at least one metric for reports when you are using this subject area. If you do not want the metric to appear, then you can hide it. Within the Assessments dimension are folders for Answer and Criteria. The fields within those folders do not have any intersections with the metrics and thus do not produce any values. The Activity and Service Request dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level.

Published August 2022 | Copyright © 2005, 2022, Oracle and/or its affiliates. Legal Notices.