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## About Enabling and Disabling Customised Code and the Customised Code Indicator Your company can add customised code to the pages in Oracle CRM On Demand. For example, your administrator can create Web applets that contain customised code, and embed these applets in Homepages, in Detail pages, and in the Action bar. Your administrator can also add custom HTML head additions to customise pages in Oracle CRM On Demand, for example, to add a custom button to a record Detail page. If you experience a technical issue while working in Oracle CRM On Demand, then you might want to disable all customised code to help you to troubleshoot the issue. If the issue no longer occurs when the customised code is disabled, then it is likely that the customised code is the cause of the issue. Also, if you contact Oracle for assistance, then you might be asked to disable all customised code to help troubleshoot the issue. The Customised Code Enablement field in your personal profile allows you to disable all of the customised code in the pages that you access in Oracle CRM On Demand, and also to enable the customised code indicator. When the customised code indicator is enabled, one of the following messages appears at the bottom of each page that you access in Oracle CRM On Demand: Customised code active. Customised code is detected and is active in the current page. Customised code not detected. No customised code is detected in the current page. Customised code disabled. Customised code is detected for the current page, but the customised code is disabled. The following options are available in the Customised Code Enablement field in your user profile: Enabled. This is the default setting in the standard application. When this option is selected, all of the customised code that is available in the pages in Oracle CRM On Demand is enabled, but the customised code indicator is not enabled. Enabled with indicator. When this option is selected, all of the customised code that is available in the pages in Oracle CRM On Demand is enabled. In addition, the customised code indicator is enabled. Disabled with indicator. When this option is selected, all of the customised code that is available in the pages in Oracle CRM On Demand is disabled. In addition, the customised code indicator is enabled. NOTE: If the Disabled with indicator option is selected, then any reports and dashboards that are embedded in custom Web applets do not run for you. NOTE: Changing the value in the Customised Code Enablement field in your user profile does not affect the behaviour of the customised code or the customised code indicator for any other user. If the Customised Code Enablement field is not present on your Personal Profile page, then contact your administrator. Your administrator can either add the field to the page for you, or can update the field in your user profile. For more information about updating fields in your personal profile, see Updating Your Personal Details. When customised code is active in a page, the customised code is visible in the source code for the page, with comments to mark the start and end of the customised code. When the customised code is disabled, the customised code is not included in the source code for the page. Instead, the source code includes a comment to indicate that the customised code is disabled. NOTE: After you finish troubleshooting an issue, you can enable the customised code again by changing the value in the Customised Code Enablement field in your personal profile to Enabled, or Enabled with Indicator.

Published August 2022 | Copyright © 2005, 2022, Oracle and/or its affiliates. Legal Notices.