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### Managing Blocked Products For step-by-step procedures that are common to many record types, see: Creating Records Updating Record Details Linking Records to Your Selected Record Working with Lists NOTE: Company administrators can customise Oracle CRM On Demand in a variety of ways, such as changing the names for record types, fields, and options in lists. So, the information you see might differ from the standard information described in the online help. Also, depending on the access level that you have, you might not be able to perform all procedures described in the preceding list. #### Related Topics Blocked Products Working with the Blocked Product Homepage About Displaying Lists of Blocked Products for Contacts About Blocking Products and Smart Call Templates About Sample Request Item Workflows and Blocked Product Rules Blocked Product Fields Dropping Samples During a Sales Call

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