| Print Open PDF Version of Online Help

#### Activating a Sample Disclaimer All sample disclaimer records are automatically assigned a status of Inactive when they are created. When all the text in a sample disclaimer record is defined and approved by the appropriate departments within your company, then you can activate the sample disclaimer record. ### Restrictions That Apply to Sample Disclaimers The following restrictions apply to sample disclaimers: Any new disclaimer that you create either by clicking New or Copy remains inactive until it is activated when you click the Activate button. After a sample disclaimer has been activated, it becomes read-only. You can only copy the active disclaimer by using the Copy link for the disclaimer listed on the Sample Disclaimer List page. If a business process for sample disclaimers is configured, then you receive an error message if you click the Edit and Delete links. If a disclaimer is inactive, then the Edit and Delete links on the Sample Disclaimer List page are active. Activating a new disclaimer renders the duplicate active disclaimer as expired because the duplicate becomes outdated. You cannot update the status of a disclaimer manually. If you try to manually update the status, then you receive an error message. Sales representatives, physicians, and other health care professionals can view the sample disclaimer that is currently active during the signature-capture process. #### Restrictions That Apply to Global Sample Disclaimers The following restrictions apply: Only one sample disclaimer can be active at the same time. The Disclaimer Text field for the disclaimer must contain content. If the field is empty, then you receive an error message when you try to activate the disclaimer. #### Restrictions That Apply to Multilingual Sample Disclaimers The following restrictions apply: The sample disclaimer must contain at least one child related disclaimer record and a valid, default related disclaimer record before you activate the disclaimer. More than one set of multilingual disclaimers can be active at the same time. The number of multilingual disclaimers that can be active is not limited. However, only a single multilingual disclaimer can be active for each country. If you try to activate a new sample disclaimer that defaults to global, then Oracle CRM On Demand issues a warning that you are attempting to replace one or more multilingual sample disclaimers with a single global sample disclaimer. If you continue to activate this sample disclaimer, then Oracle CRM On Demand expires all active disclaimers. For inactive disclaimers, if the default related disclaimer record is deleted, then you are required to choose a new default related disclaimer. If you do not, then you receive an error message requiring you to select a default language before you activate the disclaimer. If your company administrator configures a business process for sample disclaimers, then the following restrictions apply: For an active or expired sample disclaimer, the related information section becomes read-only. Attempting to edit, delete, or create a related disclaimer generates an error in Oracle CRM On Demand. You cannot make changes to or delete an expired or currently active sample disclaimer or its related disclaimers. However, you can edit these records if a business process for sample disclaimers has not been set up. For more information on setting up a business process for sample disclaimers, see Configuration Guide for Oracle CRM On Demand Life Sciences Edition. Before you begin. To activate sample disclaimers, your user role must include the Enable Basic Samples Operations privilege. To activate a sample disclaimer record On the Sample Disclaimer List page, click the relationship code for sample disclaimer record that you want to activate. You must select a sample disclaimer record that has a status of Inactive. On the Sample Disclaimer Detail page, click Activate to activate the sample disclaimer record. Activating the sample disclaimer does the following: Sets the start date for the newly activated sample disclaimer and the end date for the previously active sample disclaimer (if there was one) Sets the status of the previously active sample disclaimer to Expired, and changes the relationship code accordingly For multilingual sample disclaimers, activates all related disclaimer records that are listed in the Related Disclaimers sections

Published August 2022 | Copyright © 2005, 2022, Oracle and/or its affiliates. Legal Notices.