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##### Accounts Real-Time Reporting Subject Area ### Availability This subject area is available in all editions of Oracle CRM On Demand. ### Business Purpose This subject area provides a summary view of the operating metrics for a company's accounts. The account record type is the record type that you want to analyze. You can use this subject area to answer basis questions about account performance: Which companies have the highest number of service requests? Which companies have the largest number of opportunities? This subject area allows you to group and roll up these metrics at any level by account, account territory, and date dimensions. For a deeper analysis involving other business areas, you must use other subject areas. ### Relationship Type Summary ### Dimensions This subject area has the following dimensions: Account Campaign Date Created Owned By User Territory ### Metrics The complete list of metrics for this subject area is as follows: Account Metrics Account Custom Metrics Revenue Revenue (000) Average (Avg) Revenue Closed Revenue Closed Revenue (000) Average (Avg) Closed Revenue Average (Avg) Days to Close Opportunity (Definition: The number of days to close an opportunity divided by the number of wins.) Potential Revenue Average (Avg) Potential Revenue Revenue Product Revenue (000) Product Closed Revenue Product Closed Revenue (000) Number (#) of Accounts Number (#) of Accounts with Opportunities Number (#) of Activities Number (#) of Contacts Number (#) of Opportunities Number (#) of Wins Number (#) of Service Request (SRs) Number (#) of Cancelled SRs Number (#) of Closed SRs Number (#) of Open SRs Number (#) of Pending SRs Average (Avg) Open SR Age Average (Avg) Days to Close SR Number (#) of Leads Number (#) of Leads Converted to Opportunities (Definition: The number of leads that has been converted to opportunities.) Number (#) of Leads Resulting in Won Opportunity (Definition: The number of leads that has been converted to opportunities and is in the Closed/Won sales stage.) Number (#) of Leads Resulting in Lost Opportunity Number (#) of Qualified Leads Number (#) of Rejected Leads ### Usage Notes The Account dimension includes a Book hierarchy, which enables you to analyze metrics and related attributes at any level.

Published 5/23/2022 | Copyright © 2005, 2022, Oracle and/or its affiliates. Legal Notices.