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##### Personalized Content Delivery Real-Time Reporting Subject Area ### Availability This subject area is available in all editions of Oracle CRM On Demand. ### Business Purpose This subject area provides the information required by various roles in a pharmaceutical organization to better understand physicians, refine content, and deliver the right message to the right person at the right time. For example, a marketing manager can analyze detailing trends, collateral performance, and responses from various segments. With this information, the manager can revise collateral or segment the customer base again, and then target customers accordingly. A sales manager can analyze the detailing trends, looking for good and bad performers in a territory, and so coach the team, as needed. ### Relationship Type Simple ### Dimensions This subject area has the following dimensions: Account Activity Contact Message Response Messaging Plan Messaging Plan Item Product ### Metrics The complete list of metrics for this subject area is as follows: Account Metrics Number (#) of Accounts Activity Metrics Number (#) of Accounts with Activities Number (#) of Activities Number (#) of Closed Activities Number (#) of Open Activities Contact Metrics Contact Custom Metrics Average (Avg) Indexed Currency Average (Avg) Indexed Number Indexed Currency Indexed Number Number (#) of Contacts Message Response Metrics Messaging Response Custom Metrics Average (Avg) Indexed Currency Indexed Currency Average (Avg) Indexed Number Indexed Number Number (#) of Messaging Responses Average (Avg) Sequence Number Messaging Plan Item Metrics Messaging Plan Item Custom Metrics Average (Avg) Indexed Currency Indexed Currency Average (Avg) Indexed Number Indexed Number Number (#) of Messaging Plan Items Average (Avg) Sequence Number Messaging Plan Metrics Messaging Plan Custom Metrics Average (Avg) Indexed Currency Indexed Currency Average (Avg) Indexed Number Indexed Number Number (#) of Messaging Plans ### Usage Notes The Activity dimension includes a Book hierarchy, which enables you to analyze metrics and related attributes at any level. This subject area has multiple dimensions, but not all combinations are valid. For the combinations that are invalid, an error is returned. For example, the following combinations are invalid and will produce an error:
Dimension | Dimension | Dimension
Product | Account | Message Plan
Product | Account | Message Plan Item
Product | Account | Message Response
Product | Activity | Message Plan
Product | Activity | Message Plan Item
Product | Activity | Message Response
Product | Contact | Message Plan
Product | Contact | Message Plan Item
Product | Contact | Message Response
If your visibility is Team Visibility, and your analysis includes the Messaging Plan, Messaging Plan Item, or Message Response dimensions, then Manager Visibility is applied.

Published 5/23/2022 | Copyright © 2005, 2022, Oracle and/or its affiliates. Legal Notices.