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##### Saving Call Detail Information as a Template The following procedure describes how to save call detail information as a template. To save the call detail information as a template On the Call Detail page, click the appropriate button: Save as Private Smart Call. Restricts the template for your use only. Save as Public Smart Call. Adds the template to the list for others to use. NOTE: Each time you click the button, the record is saved as a separate smart call. Oracle CRM On Demand remains open on this page.

Published 5/23/2022 | Copyright © 2005, 2022, Oracle and/or its affiliates. Legal Notices.