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##### Personalized Content Delivery Historical Analytics Subject Area ### Availability This subject area is available in all editions of Oracle CRM On Demand. ### Business Purpose Use the information provided by analyses from this subject area to refine content and deliver the right message to the right person at the right time. You can analyze detailing trends, collateral performance, and responses from various segments, and target your customers accordingly. ### Relationship Type Simple ### Dimensions This subject area has the following dimensions: Account Activity Contact Message Response Messaging Plan Messaging Plan Item Owned By User Product Product Category ### Metrics The complete list of metrics for this subject area is as follows: Account Metrics Number (#) of Accounts Activity Metrics Activity Custom Metrics Average (Avg) Indexed Currency Average (Avg) Indexed Number Indexed Currency Indexed Number Activity Metrics by Created Date Number (#) of Activities Number (#) of Appointments (Created Date) Number (#) of Closed Activities Number (#) of Open Activities Number (#) of Tasks (Created Date) Activity Metrics by Other Dates Number (#) of Appointments (End Date) Number (#) of Appointments (Start Date) Number (#) of Tasks (Due Date) Activity Optimized Custom Metrics Number (#) of Accounts with Activities Number (#) of Activities Number (#) of Appointments Scheduled Number (#) of Calls Dialed Number (#) of Calls Reached Number (#) of Closed Activities Number (#) of Open Activities Contact Metrics Number (#) of Contacts Message Response Metrics Message Response Custom Metrics Average (Avg) Indexed Currency Average (Avg) Indexed Number Indexed Currency Indexed Number Number (#) of Message Responses Average (Avg) Sequence Number Messaging Plan Item Metrics Messaging Plan Item Custom Metrics Average (Avg) Indexed Currency Average (Avg) Indexed Number Indexed Currency Indexed Number Number (#) of Messaging Plan Items Average (Avg) Sequence Number Messaging Plan Metrics Messaging Plan Custom Metrics Average (Avg) Indexed Currency Average (Avg) Indexed Number Indexed Currency Indexed Number Number (#) of Messaging Plans ### Usage Notes The Account, Activity, and Contact dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level. This subject area has multiple dimensions, but not all combinations are valid. For the combinations that are invalid, an error is returned. For example, the following combinations are invalid and will produce an error:
Dimension | Dimension | Dimension
Product | Account | Message Plan
Product | Account | Message Plan Item
Product | Account | Message Response
Product | Activity | Message Plan
Product | Activity | Message Plan Item
Product | Activity | Message Response
Product | Contact | Message Plan
Product | Contact | Message Plan Item
Product | Contact | Message Response
If your visibility is Team Visibility, and your analysis includes the Messaging Plan, Messaging Plan Item, or Message Response dimensions, then Manager Visibility is applied.

Published 5/23/2022 | Copyright © 2005, 2022, Oracle and/or its affiliates. Legal Notices.