Connecting Steps With Branches
Complete the following procedure to connect steps with branches.
To connect steps with branches
- Navigate to the Administration - iHelp screen, then the All iHelp Items view. 
- Drill down on the Name field of the iHelp item. 
- In the iHelp Designer, move the Branches icon onto the grid. 
- Move the end points of the branch to connect two steps. 
- If multiple branches leave one step, then set conditions on the branches by completing the following steps: - Click the Branches folder for the step. 
- In the Branches list, complete the necessary fields. - No Condition Expression is required for the last branch in the sequence. For information about the Branch Condition Expression Designer, see Developing and Deploying Siebel Business Applications.