Reviewing All Inbox Items

Administrators can view all the Inbox items. They can also take action on any Inbox item.

This task is a step in Process of Administering the Inbox.

To review all items

1. Navigate to the Administration - Inbox screen and one of the following views:

   • All Inbox Items. All items that are in users’ Inbox Items Lists. The administrator sees one record for each owner.

   • All Completed Items. All items that are in users’ Completed Items Lists. The administrator sees one record for each owner.

   • All Submitted Items view. All items that are in users’ Submitted Items Lists. The administrator sees one record for each originator.

2. Navigate to the Detail view to see information about the feature object.

3. Navigate to the History view to see who owns the item and which owners have taken action on the item.