Submitting Decisions for Supplier Recovery Claims

After all of the line items have been reviewed and accepted or rejected, the supplier warranty claim is then returned to the OEM for further processing. This topic describes how to submit a decision for a supplier warranty claim.

This task is a step in Process of Reviewing and Submitting Decisions for Supplier Recovery Claims.

To submit decisions for supplier recovery claims

1. Navigate to the Supplier Recovery Claims screen, then the Supplier Recovery Claims view.

2. Drill down on the supplier recovery claim for which you want to submit a decision.

3. Verify the details of the line items.

4. Click Submit Decision.

   When the decision is submitted, the Claim Status field changes. The value assigned to the claim status depends on the defined rules. For more information on rules, see Siebel Automotive Guide.