Tables That Workflow Monitor Agent Uses

The following table describes some of the key Siebel database tables that Workflow Monitor Agent uses.

Table Name	Description
S_ESCL_REQ	Escalation request. Contains the potential matching requests that an application causes. For more information, see Fixing Problems in the S_ESCL_REQ Table.
S_ESCL_STATE	Escalation state. Contains the policy matches that describe time.
S_ESCL_ACTN_REQ	Escalation action request. Contains the requests to run actions, which Siebel CRM uses only if Use Action Agent is TRUE.
S_ESCL_LOG	Escalation log. Contains a history of rows in the base table that contains matched policies.