Creating a Work Order in Siebel Communications (End User)
End users can create work orders.
To create a work order
Navigate to the Work Orders screen, then the Work Order List view.
Add a record, and complete the necessary fields in the record and the More Info form. To access more fields, click the show more button in the form.
Some fields are described in the following table.
Field Comments Account
Select the master account for the work order. The field for the account number is automatically populated when you select a value in this field.
Last Name
Select the name of the contact for the work order.
Order
Select the sales order associated with the work order.
Provider
Select the vendor for the work order.
Address
Displays the address of the account.