Product Modules and Options for Siebel Communications

Many Siebel Business Applications modules can be purchased and used with Siebel Communications and Siebel Media. In addition, optional modules specific to Siebel Communications and Siebel Media can be purchased to provide enhanced functionality for various business processes. For information about the optional modules that can be used with Siebel Communications and Siebel Media, contact your Siebel sales representative.

Note: This guide documents Siebel Communications with the optional modules installed. In addition, the Sample database includes data for optional modules. If your installation does not include some of these modules, then your software interface differs from that described in some topics of this guide.

The exact configuration of Siebel Communications and Siebel Media screens and views depends on your company’s configuration of the application. For introductory information about using the Siebel Communications and Siebel Media interfaces, see Siebel Fundamentals Guide.

Note: The Siebel Bookshelf is available on Oracle Technology Network (http://www.oracle.com/technetwork/indexes/documentation/index.html) and Oracle Software Delivery Cloud. It might also be installed locally on your intranet or on a network location.