Sample Integration Workflow: CUT Receive Account Data

This topic examines a receive-type sample workflow process to help you understand how the workflow process is set up.

This sample workflow process receives an XML string from an IBM MQSeries queue and updates the Account instance in the Siebel database.

The following image shows this workflow.

This image is described in surrounding text.

Workflow Description

This workflow performs the following actions:
  1. Receive Account Update. This step uses the Receive method of the EAI MQSeries Server Transport business service to retrieve the inbound message from the Account physical queue. This queue is named in the Physical Queue Name argument.

    In this case, the output from the receive step is put into the Account XML process property. The assumption is that the inbound message is already in XML format.

  2. Convert to Internal. This step uses the XML Document to Integration Object Hierarchy method of the Siebel EAI XML Converter business service to convert the inbound message to the Siebel business object format.

    The output argument from this step is stored in the Account Message process property, in the Siebel Message format.

  3. Update Account. This step uses the Insert or Update method of the EAI Siebel Adapter business service to perform the updating task. The EAI Siebel Adapter business service checks the Siebel database for an Account record that matches the current instance of Account in the Account Message property, and completes the following actions:

    • If an Account record matching the current instance does not appear in the database, then the adapter inserts the record into the database.

    • If an Account record in the database matches the current instance, then the adapter updates the record with the instance.