Submitting Requests for Payment Arrangement Plans
To submit a request for a payment arrangement plan, follow this procedure.
To submit a request for a payment arrangement plan
Navigate to the Credit Management screen, then the Credit Alert List view.
Drill down on the alert number of the credit alert.
Click the Payment Arrangements view tab.
In the Payment Arrangements form, select Payment Arrangement Details from the Show drop-down list.
In the Payment Arrangement Details form, add a record, and complete the necessary fields.
Some fields are described in the following table.
Field Comments Plan Type
Select the type of payment arrangement plan.
# of Installments
Type the number of installments for payment arrangement. For a single-payment deferral plan, this number is 1.
Installment Amount
Displays the amount of each installment. This field is automatically populated when you enter the number of installments. The installment amount equals the original amount due divided by the number of installments.
Original Amount Due
Type the total amount due.
Original Due Date
Select the original due date for payment.
Plan Start Date
Select the start date of the payment arrangement plan.
Plan End Date
Select the end date of the payment arrangement plan. For a single-payment deferral plan, use the same date for both the start date and the end date.
Status
Select a value of Pending for the status of the request.
Return to the Credit Alert List view.
In the Action Type field, select Payment Arrangement Requested.