Synchronizing External Phone Number Data with Siebel Communications

End users create or modify a phone number in an external application, and the phone number data is synchronized with Siebel Communications using the CUT Receive Phone Number Data workflow process. The workflow process used to perform this scenario is CUT Receive Phone Number Data Workflow.

Note: This process describes the exchange of phone number data. It is assumed that the phone number data are stored as Assets in the Siebel database. This process can be applied to any Asset data.