1. Communications Guide
  2. Verifying a Premises in Siebel Communications (End User)

Verifying a Premises in Siebel Communications (End User)

End users can verify the premises that a caller is referring to by looking up the premises record.

To look up a premises

  1. Navigate to the Premises screen, then the Premises List view.

  2. Drill down on the address of the premises.

    For more information about some fields, see the table in Creating a Premises Before the Account Exists.